The Web Chat front door is reachable.
793ms · HTTP 307
Running service checks…
System status
Web Chat sign-in
Studio sign-in
API
Dashboard and pricing
Documentation
Public website
Last 90 days
System status
Public reachability, API dependencies, authenticated inference, and commerce/webhook processing are checked separately so a green front door cannot hide a broken request path. A check that is not set up yet, or has not reported its first result, is shown in grey and counted neither as passing nor as a problem.
97.76%
90-day uptime · share of health checks that found models working, last 90 days, averaged over 60 public models.
An observation, not a contractual guarantee; history starts 2026-09-17.
The Web Chat front door is reachable.
793ms · HTTP 307
The Studio front door is reachable.
530ms · HTTP 307
Database, routing, and shared rate limiting report ready.
516ms · HTTP 200
Every few minutes, a one-token request with a unique prompt (so no cache can answer it) verifies authentication and an end-to-end model route, when the dedicated status key is configured.
90d 96.68% of checks passed
515ms · HTTP 200
Payment schema, enabled checkouts, stalled fulfillment, and active-provider webhook processing are checked without exposing transaction data.
857ms · HTTP 200
Usage lookup and pricing are reachable.
1028ms · HTTP 200
The public model and pricing catalog is reachable without signing in.
629ms · HTTP 200
The public support form is reachable without signing in.
806ms · HTTP 200
Documentation is reachable.
602ms · HTTP 200
The main ScaleMax website is reachable.
717ms · HTTP 200
Checks are cached briefly and show current state, not a contractual uptime percentage. The inference check uses a dedicated key only when configured, and its strip shows the share of those background checks that passed each day; payment health exposes aggregate state, never credentials or transaction details. If a component is unavailable, wait before retrying or contact support.
Every model you can call, worst state first. Problems are listed openly; the full list is folded below. A model verified by real customer traffic is a stronger claim than an upstream host that merely answered, so the two are labelled differently and never share a badge.
3 models are degraded
0 down3 degraded9 up48 reachable, not verified
Updated
glm-5.3-v2The upstream host answered slowly or partially. No inference was verified. · upstream host did not respond (confirming)
Observed 24h 98.8%In this state Checked
glm-5.3-flash-v2The upstream host answered slowly or partially. No inference was verified. · upstream host did not respond (confirming)
Observed 24h 98.6%In this state Checked
hy4-previewThe upstream host answered slowly or partially. No inference was verified. · upstream host did not respond (confirming)
Observed 24h 96.4%In this state Checked
GLM 5.3 (v2)
glm-5.3-v2GLM 5.3 Flash (v2)
glm-5.3-flash-v2Hunyuan 4 Preview
hy4-previewClaude Haiku 4.5
claude-haiku-4-5-20251001Claude Haiku 5.5
claude-haiku-5-5Claude Opus 4.6
claude-opus-4-6Claude Opus 4.7
claude-opus-4-7Claude Opus 4.8
claude-opus-4-8Claude Opus 5
claude-opus-5Claude Sonnet 5
claude-sonnet-5Claude Sonnet 5.5
claude-sonnet-5-5DeepSeek V3.2
deepseek-v3.2DeepSeek V4 Flash (0731)
deepseek-v4-flash-0731DeepSeek V4 Flash New
deepseek-v4-flash-newFable 5
fable-5Fable 5.1
fable-5.1Gemini 3 Flash Preview
gemini-3-flash-previewGemini 3.5 Flash Lite
gemini-3.5-flash-liteGemini 3.8 Flash
gemini-3.8-flashGLM 5
glm-5GLM 5.1
glm-5.1GLM 5.2 v2
glm-5.2-v2GLM 5.3 Flash
glm-5.3-flashGLM 5.3 Flash v3
glm-5.3-flash-v3GPT-5.6 Sol
gpt-5.6-solGPT-5.6 Terra
gpt-5.6-terraGPT-6.1 Sol
gpt-6.1-solGPT-6.1 Terra
gpt-6.1-terraGrok 4.5
grok-4.5Grok 4.6
grok-4.6Grok 4.7
grok-4.7Hunyuan 3
hunyuan-3Hunyuan 4
hy4Jev 1.13
jev-1.13Kimi K2.6
kimi-k2.6Kimi K2.7 Code
kimi-k2.7-codeKimi K3
kimi-k3MiMo V2.5 Pro
mimo-v2.5-proMiniMax M2.5
minimax-m2.5MiniMax M2.7
minimax-m2.7MiniMax M3
minimax-m3Muse Spark 1.2
muse-spark-1.2Qwen 3.7 Flash
qwen-3.7-flashQwen 3.7 Max
qwen-3.7-maxQwen 3.8 27B
qwen-3.8-27bQwen 3.8 Flash
qwen3.8-flashQwen 3.8 Max
qwen3.8-maxSonnet 4.6
claude-sonnet-4-6Text Embedding 3 Large
text-embedding-3-largeText Embedding 3 Small
text-embedding-3-smallText Embedding Ada 002
text-embedding-ada-002Claude Opus 5.5
claude-opus-5-5DeepSeek V4 Flash
deepseek-v4-flashDeepSeek V4 Pro
deepseek-v4-proDeepSeek V4.1 Flash
deepseek-v4.1-flashGemini 3.1 Flash Lite Preview
gemini-3.1-flash-lite-previewGPT-5.6 Luna
gpt-5.6-lunaGPT-6 astra
gpt-6-astraGPT-6 Luna
gpt-6-lunaGPT-6 Sol
gpt-6-solEach row states its evidence: real customer requests where they exist, upstream reachability where they do not, and inference across models sharing an upstream host. The 24-hour figure is the share of observed samples that succeeded — an observation, not a contractual uptime percentage — and a model with no samples yet shows no figure rather than a flattering one.
Last 90 days
The 12 public models with the most real customer traffic over the window, one cell per day, oldest on the left. A day's figure is the share of that day's health checks that found the model working; a day with too few checks shows grey, never green. Every other model's 90-day figure is in the full list above.
deepseek-v4.1-flashdeepseek-v4-flashclaude-sonnet-5claude-opus-5-5gpt-6-lunagpt-5.6-lunaglm-5.3-flash-v3claude-opus-5gpt-6-solgemini-3.1-flash-lite-previewgpt-6-astraclaude-sonnet-4-6History starts 2026-09-17; earlier days show grey because nothing was recorded, not because anything was down.
History
Nothing posted in the last 90 days. Incident reporting is active. Only verified incident updates are listed; the absence of an entry is not an uptime guarantee.
Recorded by the model monitor without a person in the loop: a public model down for 10 minutes or more, or degraded for 30 minutes or more, in the last 30 days. Times are UTC.
Gemini 3.8 FlashDown
26 min
→ · 4/4 recent requests failed upstream
Gemini 3.8 FlashDown
26 min
→ · 4/4 recent requests failed upstream
DeepSeek V4.1 FlashDegraded
41 min
→ · 1/182 recent requests failed upstream
Gemini 3.8 FlashDown
26 min
→ · 4/4 recent requests failed upstream
GPT-5.6 SolDown
20 min
→ · 3/3 recent requests failed upstream
Fable 5.1Down
10 min
→ · 7/7 recent requests failed upstream
Fable 5.1Down
11 min
→ · 7/7 recent requests failed upstream
DeepSeek V4.1 FlashDegraded
1 h 12 min
→ · 1/44 recent requests failed upstream
DeepSeek V4.1 FlashDegraded
43 min
→ · 1/106 recent requests failed upstream
Claude Opus 5.5Down
18 min
→ · 6/11 recent requests failed upstream
DeepSeek V4.1 FlashDegraded
59 min
→ · 2/37 recent requests failed upstream
GPT-6.1 SolDown
24 min
→ · 3/4 recent requests failed upstream
Text Embedding 3 LargeDown
10 min
→ · 10/10 recent requests failed upstream
Text Embedding 3 LargeDown
10 min
→ · 20/20 recent requests failed upstream
GPT-6.1 SolDown
47 min
→ · 4/8 recent requests failed upstream
Claude Haiku 4.5Down
1 h 14 min
→ · 3/3 recent requests failed upstream
Text Embedding 3 LargeDown
10 min
→ · 7/7 recent requests failed upstream
Kimi K3Down
16 min
→ · 3/3 recent requests failed upstream
Claude Opus 5.5Down
10 min
→ · 5/5 recent requests failed upstream
Hunyuan 4Down
12 min
→ · 8/8 recent requests failed upstream
GLM 5.3 (v2)Down
13 min
→ · 9/9 recent requests failed upstream
Claude Opus 5.5Down
12 min
→ · 7/7 recent requests failed upstream
Hunyuan 4Down
12 min
→ · 7/7 recent requests failed upstream
GLM 5.3 (v2)Down
12 min
→ · 11/11 recent requests failed upstream
Kimi K3Down
14 min
→ · 4/4 recent requests failed upstream
GLM 5.3 (v2)Down
14 min
→ · 7/7 recent requests failed upstream
Kimi K3Down
20 min
→ · 3/3 recent requests failed upstream
Claude Opus 5Down
23 min
→ · 3/5 recent requests failed upstream
Claude Opus 5Down
13 min
→ · 12/21 recent requests failed upstream
DeepSeek V4 FlashDown
10 min
→ · 24/24 recent requests failed upstream
DeepSeek V4 FlashDown
10 min
→ · 18/18 recent requests failed upstream
DeepSeek V4 FlashDown
11 min
→ · 3/3 recent requests failed upstream
DeepSeek V4 FlashDown
26 min
→ · 4/4 recent requests failed upstream
Qwen 3.7 MaxDown
10 min
→ · 16/30 recent requests failed upstream
Claude Opus 5Down
13 min
→ · 8/14 recent requests failed upstream
DeepSeek V4 Flash NewDown
10 min
→ · 4/4 recent requests failed upstream
Gemini 3.8 FlashDown
11 min
→ · 6/12 recent requests failed upstream
Kimi K3Down
12 min
→ · 3/6 recent requests failed upstream
Kimi K3Down
35 min
→ · 2/4 recent requests failed upstream
Text Embedding 3 SmallDown
19 min
→ · 11/21 recent requests failed upstream
Claude Opus 5.5Down
1 h 7 min
→ · 3/3 recent requests failed upstream
Claude Opus 5.5Down
35 min
→ · 3/3 recent requests failed upstream
Qwen 3.8 MaxDown
16 min
→ · 6/6 recent requests failed upstream
Claude Opus 5.5Down
13 min
→ · 3/3 recent requests failed upstream
Kimi K3Down
10 min
→ · 3/6 recent requests failed upstream
Claude Opus 5.5Down
41 min
→ · 4/4 recent requests failed upstream
Claude Opus 5.5Down
17 min
→ · 3/3 recent requests failed upstream
Claude Opus 5.5Down
1 h 8 min
→ · 3/3 recent requests failed upstream
Claude Opus 5.5Down
11 min
→ · 3/3 recent requests failed upstream
Claude Opus 5.5Down
59 min
→ · 3/3 recent requests failed upstream
Claude Opus 5.5Down
19 min
→ · 3/3 recent requests failed upstream
Claude Opus 5.5Down
16 min
→ · 12/24 recent requests failed upstream
Gemini 3.8 FlashDown
21 min
→ · 4/4 recent requests failed upstream
Fable 5.1Down
14 min
→ · 6/6 recent requests failed upstream
Kimi K3Down
21 min
→ · 7/9 recent requests failed upstream
Grok 4.6Down
15 min
→ · 4/4 recent requests failed upstream
Fable 5.1Down
10 min
→ · 5/7 recent requests failed upstream
Claude Sonnet 5Down
13 min
→ · 3/3 recent requests failed upstream
Claude Sonnet 5.5Down
17 min
→ · 3/3 recent requests failed upstream
Claude Sonnet 5Down
11 min
→ · 3/3 recent requests failed upstream
DeepSeek V4.1 FlashDown
16 min
→ · 3/3 recent requests failed upstream
Claude Sonnet 5Down
12 min
→ · 8/8 recent requests failed upstream
Claude Sonnet 5Down
27 min
→ · 5/5 recent requests failed upstream
Claude Sonnet 5Down
10 min
→ · 3/3 recent requests failed upstream
Claude Sonnet 5Down
11 min
→ · 9/9 recent requests failed upstream
Grok 4.7Down
11 min
→ · upstream host did not respond
Grok 4.6Down
22 min
→ · 5/5 recent requests failed upstream
Grok 4.5Down
11 min
→ · upstream host did not respond
DeepSeek V4.1 FlashDown
11 min
→ · 6/6 recent requests failed upstream
Claude Sonnet 5Down
22 min
→ · 3/3 recent requests failed upstream
Grok 4.7Down
23 min
→ · upstream host did not respond
Grok 4.5Down
23 min
→ · upstream host did not respond
Grok 4.6Down
26 min
→ · 3/3 recent requests failed upstream
Claude Sonnet 5Down
20 min
→ · 3/3 recent requests failed upstream
GPT-5.6 TerraDown
14 min
→ · 3/3 recent requests failed upstream
DeepSeek V4.1 FlashDown
44 min
→ · 60/115 recent requests failed upstream
Claude Sonnet 5Down
10 min
→ · 3/3 recent requests failed upstream
Claude Sonnet 5Down
10 min
→ · 3/3 recent requests failed upstream
GPT-6 LunaDegraded
30 min
→ · 1/17 recent requests failed upstream
Claude Sonnet 5.5Down
11 min
→ · 4/4 recent requests failed upstream
DeepSeek V4.1 FlashDown
1 h 34 min
→ · 98/176 recent requests failed upstream
Claude Sonnet 5Down
10 min
→ · 3/3 recent requests failed upstream
Grok 4.7Down
22 min
→ · upstream host did not respond
Grok 4.6Down
19 min
→ · upstream host did not respond
Grok 4.5Down
22 min
→ · upstream host did not respond
Grok 4.7Down
14 min
→ · upstream host did not respond
Grok 4.6Down
14 min
→ · 5/10 recent requests failed upstream
Grok 4.5Down
14 min
→ · upstream host did not respond
Fable 5.1Degraded
1 h 2 min
→ · 5/11 recent requests failed upstream
Claude Sonnet 5Down
13 min
→ · 8/8 recent requests failed upstream
GPT-5.6 SolDown
31 min
→ · 3/3 recent requests failed upstream
Claude Sonnet 5Down
14 min
→ · 3/3 recent requests failed upstream
Claude Sonnet 5Down
16 min
→ · 3/3 recent requests failed upstream
Claude Sonnet 5Down
16 min
→ · 3/3 recent requests failed upstream
Claude Sonnet 5Down
10 min
→ · 3/3 recent requests failed upstream
Claude Sonnet 5.5Down
14 min
→ · 3/3 recent requests failed upstream
Claude Sonnet 5.5Down
10 min
→ · 5/5 recent requests failed upstream
Claude Sonnet 5Down
10 min
→ · 3/3 recent requests failed upstream
Claude Sonnet 5Down
10 min
→ · 3/3 recent requests failed upstream
Claude Sonnet 5Down
16 min
→ · 3/3 recent requests failed upstream
Claude Sonnet 5Down
17 min
→ · 3/3 recent requests failed upstream
Claude Opus 5Down
10 min
→ · 16/30 recent requests failed upstream
Claude Sonnet 5Down
21 min
→ · 4/4 recent requests failed upstream
Claude Opus 5.5Degraded
30 min
→ · 1/60 recent requests failed upstream
Claude Sonnet 5Down
1 h 47 min
→ · 3/3 recent requests failed upstream
Claude Sonnet 5Down
37 min
→ · 3/3 recent requests failed upstream
Claude Sonnet 5Down
11 min
→ · 3/3 recent requests failed upstream
Gemini 3.5 Flash LiteDown
26 min
→ · 4/4 recent requests failed upstream
Claude Haiku 5.5Down
25 min
→ · 4/4 recent requests failed upstream
Claude Haiku 5.5Down
14 min
→ · 3/3 recent requests failed upstream
Claude Haiku 5.5Down
10 min
→ · 9/9 recent requests failed upstream
Claude Haiku 5.5Down
48 min
→ · 9/9 recent requests failed upstream
Claude Haiku 5.5Down
12 min
→ · 8/8 recent requests failed upstream
Claude Haiku 5.5Down
18 min
→ · 3/3 recent requests failed upstream
Claude Haiku 5.5Down
12 min
→ · 7/7 recent requests failed upstream
Claude Sonnet 5.5Down
11 min
→ · 8/12 recent requests failed upstream
GPT-5.6 LunaDegraded
46 min
→ · 1/17 recent requests failed upstream
Gemini 3.8 FlashDown
10 min
→ · 4/4 recent requests failed upstream
Gemini 3.8 FlashDown
26 min
→ · 4/4 recent requests failed upstream
Claude Haiku 5.5Down
19 min
→ · 3/3 recent requests failed upstream
Gemini 3.5 Flash LiteDown
43 min
→ · 4/4 recent requests failed upstream
Gemini 3.8 FlashDown
11 min
→ · 13/23 recent requests failed upstream
Claude Haiku 4.5Down
31 min
→ · 4/4 recent requests failed upstream
Claude Sonnet 5Down
17 min
→ · 15/21 recent requests failed upstream
DeepSeek V4.1 FlashDegraded
42 min
→ · 1/1 recent requests failed upstream
Claude Opus 4.8Down
25 min
→ · 3/3 recent requests failed upstream
Qwen 3.8 MaxDown
13 min
→ · 3/3 recent requests failed upstream
Claude Opus 5.5Down
28 min
→ · 7/7 recent requests failed upstream
Claude Sonnet 5.5Down
10 min
→ · 9/9 recent requests failed upstream
Claude Opus 5.5Down
19 min
→ · 3/3 recent requests failed upstream
Qwen 3.8 FlashDown
11 min
→ · 3/3 recent requests failed upstream
Claude Haiku 5.5Down
12 min
→ · 4/4 recent requests failed upstream
Claude Opus 5.5Down
57 min
→ · 22/38 recent requests failed upstream
Claude Sonnet 5Down
18 min
→ · 10/10 recent requests failed upstream
Claude Sonnet 5Down
14 min
→ · 5/9 recent requests failed upstream
Claude Haiku 5.5Down
10 min
→ · 6/6 recent requests failed upstream
Claude Sonnet 5.5Down
10 min
→ · 9/15 recent requests failed upstream
GPT-6 astraDegraded
1 h
→ · 1/35 recent requests failed upstream
Claude Opus 4.8Down
40 min
→ · 3/3 recent requests failed upstream
Claude Opus 5Down
16 min
→ · 3/3 recent requests failed upstream
Claude Opus 4.6Down
19 min
→ · 3/3 recent requests failed upstream
DeepSeek V4.1 FlashDown
14 min
→ · 4/4 recent requests failed upstream
Claude Sonnet 5.5Down
11 min
→ · 7/7 recent requests failed upstream
GPT-6.1 SolDown
51 min
→ · 8/16 recent requests failed upstream
Claude Haiku 4.5Down
27 min
→ · 3/3 recent requests failed upstream
Claude Sonnet 5Down
41 min
→ · 5/5 recent requests failed upstream
Claude Opus 5Degraded
31 min
→ · 2 models on the same upstream are failing
Claude Opus 4.8Degraded
31 min
→ · 2 models on the same upstream are failing
Claude Opus 4.7Degraded
31 min
→ · 2 models on the same upstream are failing
Claude Haiku 5.5Degraded
31 min
→ · 2 models on the same upstream are failing
DeepSeek V4.1 FlashDown
26 min
→ · 3/3 recent requests failed upstream
Claude Sonnet 5.5Down
12 min
→ · 4/4 recent requests failed upstream
Claude Sonnet 5Down
10 min
→ · 6/6 recent requests failed upstream
Claude Haiku 4.5Down
15 min
→ · 3/3 recent requests failed upstream
Claude Haiku 5.5Down
11 min
→ · 6/6 recent requests failed upstream
Claude Opus 4.6Down
51 min
→ · 3/3 recent requests failed upstream
Claude Opus 5Down
13 min
→ · 4/4 recent requests failed upstream
Claude Sonnet 5.5Down
16 min
→ · 26/51 recent requests failed upstream
MiniMax M3Down
10 min
→ · 12/12 recent requests failed upstream
Claude Opus 4.6Down
25 min
→ · 4/4 recent requests failed upstream
Claude Opus 5Down
12 min
→ · 6/12 recent requests failed upstream
GPT-6.1 SolDown
38 min
→ · 16/31 recent requests failed upstream
GPT-6 astraDegraded
46 min
→ · 1/8 recent requests failed upstream
Claude Opus 5Down
11 min
→ · 8/9 recent requests failed upstream
GPT-6 astraDegraded
46 min
→ · 1/1 recent requests failed upstream
Claude Opus 5Down
11 min
→ · 30/56 recent requests failed upstream
GPT-6.1 SolDegraded
1 h 23 min
→ · 18/37 recent requests failed upstream
GPT-6.1 SolDegraded
1 h 23 min
→ · 1/9 recent requests failed upstream
Gemini 3.1 Flash Lite PreviewDown
4 h 58 min
→ · 5/10 recent requests failed upstream
Claude Haiku 5.5Down
23 min
→ · 4/6 recent requests failed upstream